TJ Billing has been committed to providing the highest quality service in medical billing outsourcing for over 15 years and we continue to strive to improve at every level.
Our focus is on managing your medical billing so you can spend more time running your business effectively and offer more attention to your patients.
We work with certified professional coders who have extensive experience in medical coding. They’re constantly updating their skills and training to stay on top of current trends and changes within the billing industry. Our coders have a keen eye for coding issues and can spot any errors or potential problems before they take full effect. By outsourcing your billing to TJBilling, you don’t have to worry about these time-consuming tasks – we will handle it all for you.
We’re also 100% adept in the following:
Make the transition to medical billing outsourcing so that you can concentrate on the areas that deserve your expertise and attention – your business and your patients.
Get a free quote for your practice today!
Our team is headed by Marcy Mitchell, an experienced, capable, multi-disciplinary billing specialist who has fine-tuned the business to keep your practice running like a well-oiled machine. Marcy has two dogs, Jack and River who are a crucial part of the TJ Billing team. In her spare time, Marcy loves playing tennis and spending time with her friends and family.
With over a decade of experience in chiropractic billing, April brings both expertise and heart to her role as a Medical Billing Specialist. She is passionate about helping practices increase revenue, improve clean claim rates, and stay informed in the ever-changing world of insurance policies and medical guidelines.
Known for her collaborative mindset and attention to detail, She takes pride in educating providers and supporting teams with clarity, consistency, and a proactive, solutions-focused approach.
Outside of work, April loves spending time outdoors with her husband and daughter; camping, fishing, and soaking up Idaho’s natural beauty whenever she can.
Carole is a trained Chiropractor, with a proclivity for billing and collections. At TJ Billing, Carole manages the Durable Medical Equipment contracts for MVA, WC and S/F cases. Carole works with attorneys to overcome the challenges in collecting on each case. She enjoys collaborating with these teams to best serve the patients in need. When the day is done, she spends time with her grandkids and her herb and vegetable garden.
Colleen has been with the team since October of 2020. She came on starting with data entry and has now worked her way into learning paper claims and EG Medical. In her free time, Colleen likes to watch movies, travel, and spend time with her kids and labradoodle.
Jennifer Bryant, our remote team supervisor, comes with 30 years of experience in chiropractic billing and office management.
Dedicated and detail-oriented, she is passionate about helping doctors maximize their revenue. She understands the complexities of chiropractic billing and works diligently to ensure that every claim is clean, accurate, and submitted efficiently.
She meticulously reviews accounts receivable, identifying opportunities to recover income that might otherwise be lost. With a keen eye for detail and a commitment to excellence, she takes a proactive approach to revenue cycle management, allowing chiropractors to focus on patient care while she handles the financial side.
Beyond her technical skills, Jennifer is known for her unmatched work ethics and genuine kindness. She values strong relationships with the clients she gets to work with and takes pride in offering personalized support to ensure their success.
Jennifer resides in Eastern North Carolina with her husband, daughter and two dogs, Mister and Tucker.
Based in Michigan, Karen McLeod is a dedicated billing specialist with 30 years of experience in the chiropractic industry. She has a strong passion for auto and workers compensation claims, ensuring accuracy and efficiency in the billing process to support both providers and patients.
Outside of work, Karen loves cooking and cherishing time with her family, including her three grown daughters and two wonderful grandchildren.
Karen Saylor brings over 15 years of multifaceted experience to the team, combining certified medical coding and billing expertise with high-level case management skills. Her career spans medical reception, billing, management, and forensic administration, giving her a holistic understanding of the healthcare and legal systems.
Karen is known for her meticulous attention to detail and unwavering work ethic. Her background in forensic case management ensures that she approaches every office with precision. With her reliability and capacity to handle complex operational challenges, Karen ensures maximum provider reimbursement through meticulous coding, proactive claims management, and optimizing revenue cycles.
As a medical billing specialist with TJ Billing, Madison has 4 main objectives; learn new things, share her knowledge, increase collections, and make people laugh! Maddy found her passion for medical billing working as a chiropractic assistant then office manager at a local chiropractic office. She strives to understand every aspect of revenue cycle management and how they all fit together like a puzzle. Since joining the team as a Chirotouch specialist in 2021, she has grown to excel on many EHR programs, clearing houses, and is our team “Portal Wizard”! Outside of work, she uses her problem-solving skills in activities like escape rooms and navigating life as a newlywed.
Michlene serves as an Accounts Receivable Specialist at TJ Billing, bringing over 25 years of experience in medical billing and revenue cycle management. With a strong background in chiropractic care and insurance processes, she is highly skilled in managing claims, resolving denials, and optimizing reimbursement outcomes for providers.
A graduate of Palmer College of Chiropractic, Michlene combines clinical knowledge with administrative expertise to effectively navigate complex payer systems. She also holds certifications as an Insurance Consultant and Peer Reviewer, equipping her with a comprehensive understanding of documentation standards, compliance requirements, and insurance guidelines.
Known for her attention to detail and results-driven approach, Michlene is committed to supporting healthcare providers through thorough follow-up, strategic appeals, and proactive account management to ensure accurate and timely reimbursement.
Rachael joined TJ Billing in November 2022 as a Medical Billing Specialist, working remotely with chiropractic offices. With a keen eye for detail and a passion for streamlining processes, she takes pride in easing the administrative burden on offices and making complex billing scenarios clear and manageable.
Based in North Carolina, Rachael enjoys spending free time with her husband, their two sons, and two dogs. Whether it’s visiting the beach and local parks, attending comedy shows, or getting lost in a good book, she appreciates the balance between work and family life on the Crystal Coast.
Rachel became a valued member of our team in September 2023, bringing with her a strong background in administrative work. She quickly adapted to the fast-paced world of medical billing and now plays a vital role in data entry and claim submissions for multiple offices. Her keen attention to detail and organizational skills ensure that claims are processed accurately and efficiently, helping practices receive timely reimbursements.
Rachel specializes in workers’ compensation and motor vehicle accident (MVA) collections, working closely with attorneys to navigate complex cases and ensure proper claim resolution. She is also well-versed in patient statement processing, ensuring clear and accurate communication regarding balances and payments.
Outside of work, Rachel stays busy as a devoted mom to three little girls. Despite her full schedule, she finds time to pursue her creative passions—writing and illustrating children’s books with her partner.
Rae comes to TJ Billing with a strong background in chiropractic office management. During her time in the field, she discovered her passion for chiropractic billing and made the decision to pursue it full time!
Rae is committed to optimizing collections and takes great satisfaction in relieving providers of the complexities of medical billing. Outside of work, she enjoys reading, exploring the outdoors, visiting museums, and bringing a smile to those around her.
